South Africa: Two South African Local Municipalities Seek to Use Digital to Deliver Better Services to Their Users

[Balancing Act] London — South African local government has a long history of underperforming in terms of providing services to the people who live in their local areas. Digitalizing these services is one way they can save money and provide a better service. Russell Southwood spoke to Poppy Tshabalala, Managing Executive for Public Enterprise, Vodacom about two municipalities that it is helping with this task.