MTN confirmed on Tuesday that 500 of its sites have shut down due to the ongoing floods in some parts of KwaZulu-Natal (KZN).

According to Independent Media, the South African mobile telecommunications company said that the floods have caused a lot of damage to infrastructure and have caused power outages in the province.

“The flooding in the KZN region has caused power outages at many of our sites, and while we have battery back-up at many of the sites, these batteries have been depleted,” Jacqui O’Sullivan, MTN SA’s spokesperson, said.

Areas that have been impacted by the outage include Durban South, South Coast, Umlazi, Amanzimtoti, Ballito, and Salt Rock, according to the giant network provider.

O’Sullivan said that their major challenge is getting to the impacted areas at the moment because the roads are flooded.

The floods have also caused an uproar on social media with a lot of pictures and videos of cars floating in the water. The hashtag #KZNFloods has been trending top of the trends list on Twitter on Tuesday.

“We know those affected need to be able to contact their families and friends. Access to connectivity is our priority and we are deploying all possible resources to assist,” O’Sullivan said.

O’Sullivan added that the company’s customers should rest assured that its technicians are working to restore connectivity in the affected areas.


By Zintle Nkohla 

Follow Zintle Nkohla on Twitter

Follow IT News Africa on Twitter

Sign Up for Our Newsletters

Get notified of the best deals on our WordPress themes.

You May Also Like

Nokia Kenya Dodges a $260,000 Fine in Service Centre Contract Feud

A Kenyan court has reportedly rejected a petition filed by Kenyan dealer TechnoService which is seeking Sh150-million ($257,832.60) from cellphone manufacturer Nokia for allegedly selling some of its businesses to…
View Post

MTN SA Invests $46.4-Million in New Infrastructure for KZN, South Africa

Africa’s largest telecom group MTN SA has announced a further investment of $46.4-million (R700-million) in order to modernise existing, and deploy new, network infrastructure across the KwaZulu-Natal province in South…
View Post

Top 5 Games to Look Out for in 2022

Gamers have a lot to look forward to in 2022 – what with the release of many highly anticipated titles and DLCs across all platforms. Whether you enjoy journeying through…
View Post

UBA & Cellulant Join Forces to Unite Africa’s Payments Ecosystem

Nigeria’s United Bank for Africa (UBA), and Cellulant, a leading Pan-African payments company, have announced a partnership that will extend payment services for merchants and consumers across 19 key African…
View Post

Paratus Expands to DRC, Connects 620KM Fibre Optic Line

Telecommunications firm Paratus Group has announced its expansion into the Democratic Republic of Congo (DRC). This coincides with the news that Paratus has won, together with DRC based Global Broadband…
View Post

Here’s How Much MTN Spent During the ICASA Spectrum Auction

MTN announced on Thursday that it had secured the high-demand spectrum required for its 4G and 5G network expansion drive from the highly anticipated ICASA spectrum auction. ICASA announced that…
View Post