South African telco Vodacom and Ireland-based IT services company Accenture have partnered to launch Vodacom Managed Security services through Vodacom Business. The partnership was publically announced yesterday via press release.

Vodacom Managed Security services is a new solution that creates custom cybersecurity modules for small businesses in South Africa.

According to Vodacom, South Africa has among the most cybercrime incidents in the world and a lack of sufficient investment in cybersecurity has led to this crisis. This is particularly true for small- and medium-sized enterprises (SMEs) that simply don’t have the same human capital, technology assets, and financial resources as larger businesses.

Vodacom Business and Accenture have launched the Vodacom Managed Security Services to offer a tailored security approach to these enterprises so that they can acquire security solutions on a modular basis.

The Vodacom Managed Security Services, while tailored for both small and medium-sized businesses, are scalable to large enterprises and initially focus on business needs to simplify cybersecurity and ransomware risk.

The companies have taken a differentiated approach to safety, offering cyber security as a service to South African SMEs and covering assessment, protection, detection, and response. Under these four pillars, clients can invest in seven modular offerings.

“Essentially, this solution brings world-class cybersecurity expertise to businesses that do not have the experience, time, or financial resources to keep up with the rapidly evolving threat landscape,” says Boland Lithebe, Security Lead for Accenture in Africa.

Vodacom Managed Security Services is an extension of the existing Smart Service Offering partnership between Vodacom Business and Accenture.

For Vodacom, this solution is an evolution of the managed cybersecurity strategy the company has been building over the last few years. Combining Vodacom Business’s expertise and insights with Accenture’s cybersecurity strategies, forensics and consulting services has resulted in a solution that will protect small and medium businesses from cyber threats.

“SMEs are crucial to our country’s economic growth and must be supported with simple and easy to deploy solutions to thrive in our increasingly digitised society. Businesses have become increasingly vulnerable to cyber threats that are growing in sophistication and require a smarter response to protect a company’s digital assets,” says Kabelo Makwane, ME for Cloud, Hosting & Security at Vodacom Business.

Bespoke Security Offering

For protection, Vodacom Managed Security Services include Phishing Awareness and Firewall Management. The former brings the human element into perspective in simulated e-mail attacks targeting employees, followed by training on best security practices.

Firewall Management is about provisioning, managing, and operating a small or medium-sized business’s firewall to protect its digital assets.

The detection and response pillars comprise a dedicated Vodacom Managed Security Services team of cybersecurity experts overseeing each client’s portfolio.

Here, Managed Detection and Response deliver early-warning detection with 24/7, real-time monitoring, while Breach Response and Forensics offer rapid intervention from the team should a breach occur, with a forensic analysis conducted to proactively manage similar incidents in the future.

Under the assessment pillar, businesses can benefit from Cyber Exposure Diagnostics, Penetration Testing, and a Vulnerability Assessment. The first of these services give small and mid-size enterprises a roadmap of what security should be in place by analysing all cybersecurity aspects from their technology and infrastructure to security hygiene.

Penetration Testing is conducted by a Vodacom Managed Security Services expert in a simulation of a real attack to expose areas of weakness, while the automated Vulnerability Assessment scans for easy-access points in the company’s existing technology and infrastructure. For the latter, considering that new vulnerabilities appear daily, this is something businesses should do frequently.

Clients investing in Vodacom Managed Security Services will have an opportunity to select a bespoke package of services and can add additional services or remove them based on their threat-analysis needs.

“In a world where every touchpoint in a company’s digital footprint must be secured, Vodacom and Accenture are committed to doing so, supporting businesses by protecting their assets as they successfully navigate their digital journey and become future-ready,” says Makwane.


Edited by Luis Monzon
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